Contact information

Contact Us

We’re always happy to help with questions, custom orders, and updates on your order.

Email:
📧 support@ptbembroidery.com

Business Name:
PTB Embroidery (Princess Tutus Boutique Embroidery)

Business Hours:
Monday – Friday
9:00 AM – 5:00 PM (CST)

Response Time:
Please allow 24–48 business hours for a response. During busy seasons, response times may be slightly longer.


Custom Orders & Questions

For custom embroidery requests, business branding, team apparel, or keepsake items, please include as many details as possible in your message so we can best assist you.


Order Support

If you are reaching out about an existing order, please include:
• Order number
• Name used at checkout
• Details of your request


Mailing Address (For Keepsake Items Only)

Address will be provided after purchase to ensure proper order tracking and handling of your items.


Stay Connected

Follow along for new releases, behind-the-scenes, and special offers:
• Facebook
• Instagram
• TikTok