Terms of service
Terms of Service
Effective Date: March 18th 2026
Business Name: PTB Embroidery (Princess Tutus Boutique Embroidery)
Website: ptbembroidery.com
Overview
This website is operated by PTB Embroidery. Throughout the site, the terms “we,” “us,” and “our” refer to PTB Embroidery. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service.
Please read these Terms carefully before accessing or using our website. If you do not agree to all the terms and conditions, you may not access the website or use any services.
Online Store Terms
By using this site, you confirm that you are at least the age of majority in your state or have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction.
Custom & Personalized Orders
All products sold by PTB Embroidery are made to order and often customized or personalized based on customer selections.
By placing an order, you agree that:
• All customization details (spelling, dates, colors, sizes, etc.) are correct at checkout
• Personalized items cannot be returned or refunded once production has begun
• Variations may occur due to the handmade nature of our products
• Fabric from customer-provided garments may vary in appearance and outcome
We are not responsible for errors submitted by the customer.
Accuracy of Information
We strive to ensure all product descriptions, pricing, and availability are accurate; however, errors may occasionally occur. We reserve the right to correct any errors and update information at any time without prior notice.
Pricing & Modifications
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time.
Shipping & Turnaround Time
All items are made to order. Processing times vary depending on the product and order volume.
We are not responsible for delays caused by shipping carriers or incorrect shipping information provided at checkout.
Returns & Exchanges
Due to the custom nature of our products, all sales are final.
We do not accept returns or offer refunds. However, if your item arrives damaged, defective, or there is an error on our part, please contact us within 3 days of delivery with photos, and we will gladly replace the item.
Intellectual Property
All content on this website—including designs, images, logos, and text—is the property of PTB Embroidery and may not be copied, reproduced, or used without permission.
User Comments & Submissions
If you submit ideas, suggestions, or feedback, you agree that we may use them without restriction or compensation.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content or practices of these external sites.
Limitation of Liability
PTB Embroidery shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our products or services.
Indemnification
You agree to indemnify and hold harmless PTB Embroidery from any claim or demand arising from your breach of these Terms.
Changes to Terms of Service
We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting to the website.
Contact Information
For questions regarding these Terms, please contact us at:
📧 princesstutus2010@hotmail.com